Frequently asked questions
What do we need to install on our server to use WMS?
Only iyibir PaaS Agent. WMS runs in the cloud; it reads Logo through the agent and writes through Logo REST. See PaaS Agent.
Is there sample data in the trial?
No. The trial lasts 14 days and runs on your own Logo data.
On a shared handheld terminal, must everyone sign in separately?
Yes. Each employee signs in with their own iyibir account; that is how who did what is recorded. Users are counted per person, not per device.
When is a WMS operation written to Logo?
When you see the preview and press Send to Logo (Logo'ya gönder). It is never written on its own, by voice or by AI. See Writing to Logo.
What does "Uncertain, being checked" mean?
Logo's answer did not arrive; the document may have been written. Do not send it again: WMS looks the document up in Logo by its own number and settles the state. Even if the same draft is sent a second time, no second document is written.
Operations in a category look locked.
That operation category has not been opened for you. Your WMS administrator opens it in the web panel under Settings › Users and roles (Ayarlar › Kullanıcılar ve roller).
I scanned the wrong shelf; the phone beeped and vibrated.
The red card under the scan field shows what was expected and what was scanned; scan the right shelf and the card goes away. The warning is there to prevent putting goods on the wrong shelf or taking the wrong product. See Wrong scan.
Can I write to Logo from the web panel?
In general no: the web panel plans and monitors (tasks, waves, count plans, suggestions, settings); writes to Logo are made from mobile operations. There are two exceptions, both done only by a WMS administrator: request approval and cancellation (by previewing and approving) and the retry of a record that never reached Logo or that Logo refused. See Request approval and cancellation, Retry.
Is there AI in the web panel?
Yes: the Assistant in the top bar. It answers with WMS data and proposes operations such as task assignment as drafts; nothing changes until you approve, and it never writes to Logo. See Assistant.
Does WMS send e-Despatch (e-İrsaliye) or e-Invoice?
No. WMS writes the despatch to Logo and shows its e-Despatch status; sending is done from Logo and your e-transformation provider.
What happens when the AI Credit runs out?
Only AI Mode stops; operations, tasks and the web panel keep working. Credit renews on the 1st of the month; extra credit is bought in the panel.
Do the performance metrics rank people?
No. Everyone is compared with their own median; the metrics are not for pay or penalties. A person's metrics are seen only by the administrator and the person themselves.
It says Logo cannot be reached.
The PaaS Agent on your Logo server may be stopped, or the server may be unreachable. Check the agent's status in the iyibir Cloud panel; then Try again (Yeniden dene).